Service Level Agreement (SLA), a legal contract between the service provider and the client which states the services that the client can expect. It additionally lays out the metrics by which the service will be measured as well as penalties if the agreed upon services are not achieved. Our company’s main value is based upon customer satisfaction and that’s why we take our SLA quite seriously. We deliver whatever we have promised to our clients.
Service Level Agreement (SLA) is something that we pay utmost attention to. We understand the importance of SLA for our clients and that’s why we provide: